Shipping

Shipping Policy

Effective Date: Sunday 1st June 2025

Thank you for shopping with BeFloorless! Please read our Shipping & Returns Policy carefully before placing your order.

Shipping Information

We produce all of our items using a print-on-demand model, which means each product is made especially for you after your order is placed. This allows us to reduce waste and provide unique, high-quality products.

• Processing Time: Orders typically take 5-7 business days to be fulfilled before they are shipped.

• Shipping Time: Once fulfilled, delivery times vary based on your location and chosen shipping method. Estimated shipping times are provided at checkout.

• Tracking: Once your order has shipped, you will receive a tracking link via email.

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for delays or losses due to incorrect or incomplete address information.

Returns & Refunds Policy

Because all products are made to order, we are unable to accept returns or offer refunds for change of mind, sizing errors, or other non-defect-related reasons.

Defective or Damaged Items

If your order arrives defective, damaged, or you receive the wrong item, we will gladly replace it at no extra cost to you.

To request a replacement:

1. Email us at [email protected]

2. Include your order number

3. Provide a description of the issue

4. Attach clear photographic evidence showing the defect or error

We will review your claim and, if approved, a replacement item will be produced and shipped to you free of charge. Please contact us within 7 days of receiving your order to be eligible for a replacement.

Refunds

We do not offer monetary refunds under any circumstances due to the custom, print-on-demand nature of our products. Replacements will only be issued for orders that arrive defective, damaged, or incorrect.

If you have any questions, feel free to contact us at [email protected] – we’re here to help.